Ivexari Purchase Information

Brand Name: Ivexari

Legal Company Name: Zhengzhou Motang Trading Co., Ltd.

Business Owner: Qiao Lei

Website: ivexari.com

Customer Support Email: service@ivexari.com

Terms of Purchase

These Terms of Purchase explain the conditions and procedures that apply when customers purchase products from ivexari.com.

By completing a purchase on our website, you acknowledge that you have read and accepted these purchase terms.

1. Seller Information

2. Placing an Order

Customers may place orders through ivexari.com by selecting products, adding items to the shopping cart, and completing the checkout process.

Customers are responsible for reviewing all order details before submitting payment.

3. Customer Information

To successfully process an order, customers must provide accurate information, including:

• Full name
• Shipping address
• Email address
• Payment details

Incorrect information may result in delays or unsuccessful delivery.

4. Order Confirmation

After an order is submitted, customers will receive an order confirmation email when applicable.

Order confirmation indicates that we have received your request but does not represent final acceptance until payment verification and order review are completed.

5. Order Processing

During processing, orders are prepared, verified, packaged, and arranged for shipment.

6. Payment Terms

Payment must be completed before an order can enter the fulfillment process.

All payment transactions are handled through secure third-party payment providers.

Ivexari does not store complete payment card information.

7. Product Availability

While Ivexari works to maintain accurate inventory information, product availability may change due to customer demand, inventory updates, or supplier conditions.

If an ordered product becomes unavailable, customers will be contacted with an appropriate solution.

8. Shipping Terms

Additional shipping information is available in our Shipping Policy.

9. Order Changes and Cancellation Requests

Customers should contact our support team as soon as possible if they need to request changes to an order.

Requests can only be considered before the order enters the fulfillment or shipping preparation process.

Once an order has been shipped, changes may no longer be available.

10. Returns and Refunds

Returns and refunds are processed according to the Ivexari Returns & Refunds Policy.

Customers should review return eligibility, procedures, and refund timelines before requesting a return.

11. Contact Information